scout-relay-privacy

Privacy Policy for Latency Lab

Last Updated: March 15, 2026

This Privacy Policy describes how Latency Lab (“the App,” “we,” “us,” or “our”) handles information when you use the App. Latency Lab is a companion application for Discord-based sports bots, providing real-time game event updates via a relay connection.

By using Latency Lab, you agree to the practices described in this Privacy Policy.

Information We Collect

Latency Lab collects and processes a minimal amount of information, limited to what is necessary for the App to function:

• Authentication Token: A one-time token provided to you by a Discord bot owner. This token contains a username and team identifier used to establish your relay session.
• Username: Extracted from your authentication token and used only to identify your active session on the relay server.
• WebSocket Connection Data: Basic connection metadata (such as connection timestamps) required to maintain the real-time relay session between the App and the relay server.
• Push Notification Token: If you grant notification permissions, the App registers an Expo push notification token with the relay server. This token is used solely to deliver game-related notifications (e.g., game start alerts). Push tokens are stored server-side with a 90-day expiration and are automatically pruned after that period.
• Demo Session Analytics: If you access the App via a demo token, the App sends periodic heartbeat signals indicating which screen you are viewing. The server aggregates this into anonymous session-level metrics (total session time, screen time distribution, commands used) to help us understand demo engagement. No personal information is included in these heartbeats.

Information We Do Not Collect

Latency Lab does not collect, access, or process any of the following:

• Personal information such as your real name, email address, phone number, or mailing address
• Location or GPS data
• Contacts, photos, or media files
• Microphone or camera input
• Device identifiers for advertising or tracking purposes
• Browsing history
• Financial or payment information

The App does not use any advertising networks or third-party SDKs that collect user data for advertising purposes.

How We Use Your Information

The limited information described above is used solely to:

• Authenticate your session with the relay server
• Maintain an active WebSocket connection so you can receive real-time game events
• Display your username within the relay session
• Deliver push notifications for game events (if you have granted notification permissions)
• Track aggregate demo session engagement metrics (demo users only)

We do not use your information for marketing, profiling, advertising, or any purpose beyond delivering the core functionality of the App.

Security Measures

The App employs a forensic watermark overlay during relay sessions. This watermark encodes a non-reversible hash derived from your authentication token, combined with the team identifier and date. The watermark is used solely to deter unauthorized redistribution of live relay content and cannot be used to extract personal information.

Data Retention

• Authentication tokens expire within 24 hours of issuance (or within the configured period for demo tokens) and are not stored on any server beyond their validity period.
• Session data (username and connection metadata) exists only for the duration of your active WebSocket connection and is discarded when you disconnect.
• Push notification tokens are stored server-side for up to 90 days and are automatically removed after expiration or upon rejection by the push notification service.
• Demo session analytics are retained on the relay server for the duration of the demo token’s validity period and are used only for aggregate engagement reporting.
• No personal data is retained on our servers after your token expires or your session ends.

Data Storage and Security

Session data is processed on a relay server maintained by the Developer. We use WebSocket Secure (WSS) connections to protect data in transit. Because no personal data is persisted beyond the active session (aside from push tokens and demo analytics as described above), there is no long-term data store containing user information.

Third-Party Services

Latency Lab uses the following third-party service:

• Expo Push Notifications: Push notification tokens are transmitted to Expo’s push notification service to deliver game event notifications. Expo’s privacy policy governs their handling of push tokens. No other user data is shared with Expo.

The App does not integrate any third-party analytics, advertising, or tracking services beyond the above.

Account Creation

Latency Lab does not require or support account creation. Access is granted through one-time authentication tokens generated and distributed by Discord bot owners. The Developer does not manage user accounts or credentials.

Children’s Privacy

Latency Lab is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. Because the App does not collect personal information and access requires a token provided by a Discord bot owner, there is no mechanism through which a child could independently provide personal data to us.

If you believe a child under 13 has somehow provided personal information through the App, please contact us at the email address below, and we will take steps to address the concern.

Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, or delete it. Because Latency Lab does not store personal data beyond active sessions (aside from push tokens, which can be removed by disabling notifications), there is generally no persistent data to access, modify, or delete. If you have questions about your data or wish to exercise any applicable rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Last Updated” date at the top of this document. We encourage you to review this Privacy Policy periodically. Your continued use of the App after any modifications constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the App’s data practices, please contact:

Latency Lab Email: greg.whitman@gmail.com